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The 'Add' Action type will allow the User to Add a Service. In addition to adding the Service, all the relevant information that should be associated with the Service, like the Owner and Equipment can be assigned. Once the User selects all of the information the Action can be completed and Billed separately from the Order. This allows Users to work multiple Actions will being able to bill for Actions that are completed in a real-time fashion. One way to think of it is that an Action is a single step, while an Order is a collection of steps that need completion.
Ordering from the Pools
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Using an Add Action
Business Rules
- Selecting an 'Available Service' will not overwrite any value that exists in the Reference field.
- Selecting a Service Catalog will alter the 'Service Options' to match the defaults from the Service Catalog.
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