Zero Calls
Menu > Reporting > Bills/Calls > Zero/Low Calls
Users may want to be able to identify unused phone lines Phones or Authorization Codes over a period of time to control costs in large organizations. This can help locate infrastructure that is better used elsewhere. The Zero/Low Calls report makes this task as simple as possible.
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- Define a date range to search.
- Users can type in the range requested.
- A User use uses the selection feature. Simply click in the Date Range box to bring up a wide range of date options.
- Select the optional Service Host
- Define the Thresholds for Call Count and Duration of the Call.
- The Call Count Threshold allows a User to define what constitutes a low call volume
- The Duration Threshold allows a User to set all calls longer shorter than the Threshold, in seconds to be ignored by the Report.
- Click theĀ button.
- When the Report is complete, the system will send the User the Report through the Messaging System.
Zero/Low Calls Report Details
The Zero/Low contains Report is generated as a CSV file containing Calls from Phone and Auth Authorization Code Services, and has the following information:
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