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The Edit button will let a User edit information that is not an editable field.

Completed

The CompletedImage Added button will allow a User to Complete a Service Desk Item.

Inventory

Main Menu

The Main Menu gives the User access to several Inventory-related actions.

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Once the Scanner has pulled up the Equipment Record, the User will be able to look up added details on the History and status of it. Any User-Defined Fields within PCR-360 will also be displayed on this screen.

Service Desk Pending

Service Desk Equipment Pending screenImage Added

From the Service Desk Equipment Pending screen, a User can select a Pending Service Desk item associated with the Equipment, edit the Service Desk Rep, access the Workflow of it, or complete the item. If no Workflow is present, the User cannot add one.

Service Desk History

Service Desk Equipment History screenImage Added

From the Service Desk Equipment History screen, the User can view all Service Desk items associated with the scanned Equipment.

Purchase Order History

Service Desk Equipment Purchase Order History screenImage Added

From this screen a User can view the Purchase Order associated with the scanned piece of Equipment.

Equipment Detail

Service Desk Equipment Detail screenImage Added

From this screen, the User can view the details of a scanned piece of Equipment.

Workflow

Service Order screen

Before entering Workflow details, the User must enter the Service Desk Order Number that the Workflow is a part of.

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The Admin screen grants the User access to various administrative functions.

URL

PCR350 URL screenImage Added

The URL screen allows a User to view the current PCR-360 URL and to be able to update it if needed.

API Key

API Key screenImage Added

The API Key screen allows a User to view the current PCR-360 API Key and to be able to update it if needed.

History Term

History Term screenImage Added

From the History Term screen the User can define the range of the History to pull for Equipment.

Labor

Admin Labor screenImage Added

From the Labor Admin screen a User can disable/enable the ability to add Labor as a part of a Service Desk Labor Activity.

Admin Password

Admin Password Update screenImage Added

The Admin Password screen lets the User change the Admin Password for the Scanner Application.

Load 360 Users

Load Users screenImage Added

From the Load Users screen, the User must log in to PCR-360 so that the application can load all valid Barcode User details.

Delete Batch File

Data Files screenImage Added

The Delete Batch File screen lets the User delete a currently created batch of scans. Once the batch is deleted, it can not be restored, and all items must be re-scanned if required.

App Desktop

The App Desktop screen lets the User switch between the Scanner applications quickly.

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