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This article will first overview all buttons within the App and then provide information on the individual Inventory and Service Desk portions of the integration with the hand-held Scanners. Due to the conveniences provided by the Scanner and Barcode Integration within PCR-360, many areas of the Scanner App that request User input will accept the scanning of a relevant Barcode to obtain that input. This can greatly speed up a User's ability to perform their tasks.
Note: one thing to be aware of while using the Scanner App is that when selecting items from a grid, even though the top row is highlighted by default in those instances, a User will still need to select that row manually if they would like to select it.
Note: due to the compressed nature of the Scanner Screens, grids within the Scanner App will contain more information than can be displayed on the screen at a time; Users are able to scroll can scroll through the grids (up/down, left/right) even though no scroll bars are present.
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The button will open the Admin Screen.
Confirm
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The button will submit the entered information. For grids, to access the desired record, the User must first select the row desired, then confirm the choice using this button in order to open that record.
Note: one thing to be aware of while using the Scanner App is that when selecting items from a grid, even though the top row is highlighted by default in those instances, a User will still need to select that row manually if they would like to select it.
Back
The button will return the User to the previous screen.
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The Main Menu gives the User access to several Inventory-related actions. Tapping on any of the options presented will navigate the User to the indicated feature of the Scanner App.
Log On / Renew Login
The Renew Login screen/Log On screen enables the User to sign into the Scanner Application using their PCR-360 credentials. If a Scanner has been logged in for an extended time, re-authentication by the User will be needed. It is recommended that Users re-authenticate at least once a day, but this may vary based on your Organization's rules.
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Once the Purchase Order has been selected, the User can view the individual line items on it.
The Recieving Receiving Process will repeat until all Equipment on the Purchase Order has been received, or the User decides to stop receiving on that Purchase Order.
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The Admin screen grants the User access to various administrative functions. Tapping on any of the options presented will navigate the User to the indicated feature of the Scanner App.
URL
The URL screen allows a User to view the current PCR-360 URL and to be able to update it if needed.
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The Main Menu gives the User access to several Service Desk-related actions. Tapping on any of the options presented will navigate the User to the indicated feature of the Scanner App.
Log On / Renew Login
The Renew Login screen/Log On screen enables the User to sign into the Scanner Application using their PCR-360 credentials. If a Scanner has been logged in for an extended time, re-authentication by the User will be needed. It is recommended that Users re-authenticate at least once a day, but this may vary based on your Organization's rules.
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Purchase Order History
From this screen, a User can view the Purchase Order associated with the scanned piece of Equipment.
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Before adding Equipment, the User must enter the Service Desk Order Number that the Equipment is a part of. End entered, the User will be prompted if they wish to add the To and From Locations for the Equipment.
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The Sync Data screen allows the User to update the data stored on the Scanner with what is within PCR-360.
Admin
To access the Admin Menu, the The User must provide the Scanner App's Admin Password to access the Admin Menu.
The Admin screen grants the User access to various administrative functions. Tapping on any of the options presented will navigate the User to the indicated feature of the Scanner App.
URL
The URL screen allows a User to view the current PCR-360 URL and to be able to update it if needed.
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From the History Term screen, the User can define the range of the History to pull for Equipment.
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From the Labor Admin screen, a User can disable/enable the ability to add Labor as a part of a Service Desk Labor Activity.
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