Release 2023.1 is now available; it is a major release that contains new features and refinements.
NOTE:PHP 8.1 IS REQUIRED for this upgrade.
We will begin scheduling 2023.1 updates on customer Test systems starting on November 4th, 2023.
Notable Changes
- PHP 8.1 Required
- Note: PHP 8.1 contains major changes to PHP. PCR recommends thoroughly testing PHP 8.1 and PCR-360 on your test system before installing PHP 8.1 on a production system
Please review the Database Changes in 2023.1 and make any necessary changes to your AdHoc Grids, Custom Events, and API calls.
Review and Refresh Session(s)
We are planning two Review and Refresh sessions for 2023.1. The first session is scheduled for <insert date> at 11:00 AM Eastern, and the second is scheduled for <insert date> at 3:00 PM Eastern.
Key
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| Table Name | Change | Table Changes |
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CC_APPROVAL_CRITERIA | Updated | ALTER TABLE `CC_APPROVAL_CRITERIA` ADD `TIER` INT DEFAULT 1 NOT NULL; |
CC_APPROVAL_APPROVERS | Updated | ALTER TABLE `CC_APPROVAL_APPROVERS` ADD `NOTIFY` TINYINT DEFAULT 1 NOT NULL; |
CONTACTS_GLA_APPROVAL | Dropped | |
IMPORT_FORMAT_REMARKS | New | |
IMPORT_FORMAT_ATTACHMENTS | New | |
NOTIFICATIONS | Updated | Added a new notification for CustomerCenter Updates |
PHONE_SERVICES | Updated | ALTER TABLE `PHONE_SERVICES` DROP FOREIGN KEY `PHONE_SERVICES_2_FK`; |
SERVICE_DESK_APPROVAL | Dropped | |
SERVICE_DESK_APPROVERS | Dropped | |
USERS_PERSPECTIVES_ROLES | New | |
USERS_PERSPECTIVES | Updated | ALTER TABLE USERS_PERSPECTIVES |
Metadata Schema
| Table Name | Change | Table Changes |
|---|---|---|
| No changes | ||
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