Hosted Customers
For Hosted Customers of PCR-360, PCR acts as the Database Administrator. As such, PCR is responsible for all Database Administrative functions:
...
PCR does not automatically refresh Test Systems with Production Data. This is done upon request and is limited to a single data refresh per quarter. Additional requests will be considered on a case-by-case basis. Typically, Test Data refreshes will only be scheduled for a weekday
Anchor | ||||
---|---|---|---|---|
|
Licensed Customers
Licensed Customers of PCR-360 are responsible for all Database Administration. This includes, but is not limited to, backups, modifying database settings and refreshing Test data with Production data. Usually, Database Administrators prefer to deal with copying or backing up the data, so PCR does not provide this service to Licensed Customers.
PCR does have a few requests when it comes to copying Production data to the Test database. Abiding by these requests will help avoid any potential issues caused by the data restoration.
...