The homepage is comprised of several modules focused on alerting the User to any News and Announcements as well as managing any Services or Equipment that are owned by the User.
News and Alerts
System alerts appropriate for the User are displayed in a modal dialog. News is displayed in the News section of the home page. The User will only receive News and Alerts appropriate to the User's type.
Service/Equipment Grid
On the homepage of CustomerCenter, there is a "My Services/Equipment" Grid that displays information about the Services and Equipment that you own. In the far left column, there is a menu icon for each Service/Equipment in the Grid. Through this menu, you can perform certain administrative tasks on that Service/Equipment. The menu is composed of three options: Create Incident, Change, and Remove. To report a problem, click on "Create Incident". To create a Change Request for that Service/Equipment, click on the "Change" option or click on the "Remove" option to create a Request to remove that Service/Equipment.
- Create Incident - Report a problem with this Service/Equipment
- Change - Create a change Request for this Service/Equipment
- Remove - Create a remove Request for this Service/Equipment