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Comment: Published by Scroll Versions from this space and version 2019.2

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Datatype is String.

Default value is blank.

Rating Method Inputs

Rate Tables

Maps to given Rate Table defined in Admin.

The rate must be found in the Call Rates Table.

Pass through cost in file

The costs for the call will come from the file that is being imported.

Flat Rate

Adds additional dialogue to set a flat rate. 

The additional information comes from the fields in the Initial and Additional sections.

Errors

Because of the very large volume of Imported data that can occur for Calls and Usage Imports, the Error reporting is done very differently. For other Imports, if an Error happens, the Error is reported in the Imported Records grid. For Calls and Usage, the Error is stored as a code in the Call or Usage record. The available codes are in this list. This list is shared for Calls and Usage. Some of these are specifically for Calls and never happen for Usage.

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Errors

An error occurred during the Import File Processing. This re-tries each night.

    • No Service record for Service ID
    • No Service record for
  • Service IDValue not present in Lists table
    • Originating Phone Number
    • No Service record for
  • Originating
    • terminating Phone Number
  • Service ID not set
    • No Expense GLAs for Service
    • No Service record for Authcode
    • Multiple Service records for Service ID
  • Error reading column using format mask
    • Multiple Service records for Originating Phone Number
    • Can't determine Origination Location
    • Can't determine Termination Location
    • Zero or multiple matching Tenants

Unrecoverable Errors

An error occurred that cannot be fixed. It does not try again each night.

    • Missing end for split record
    • Column position not present in line
    • Originating Phone Number not set
  • Multiple Service records for Originating
    • Terminating Phone Number not set
    • Error reading column using format mask
    • Invalid duration
    • Invalid date
    • Invalid time
    • Column defined as a number contains non-numeric data
    • Unable to determine Call Type
    • Service ID not set
    • Value not present in Lists table
  • No Expense GLAs for Service
  • Zero or multiple matching Tenants

Rating Errors

An error during the rating process. This re-tries each night.

    • No Rate defined for this Call Type
    • Missing Service, Service Host
    • Missing Service, Billing Group
    • Missing Service, Rating Group
  • No Service record for terminating Phone Number
  • Terminating Phone Number not set
  • No Service record for Authcode
  • Invalid duration
  • Invalid date
  • Invalid time
  • Can't determine Origination Location
  • Can't determine Termination Location

Billing Errors

Indicates an error occurred during the billing process.

    • Missing Revenue GLAs for Service Catalog and Charge Catalog
    • Missing Billing Group for Service
    • Unknown Error

Notes

  • The Call Date and Time can be provided by the separate Date and Time fields or by the combined DateTime field.

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