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Overview
The Charges Report grid allows a User to see the current status of all Charges within PCR-360.
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- The Charge Type of the Charge.
- Whether or not the Charge can be set to Prorate.
Note: The BILL_MRC_CHANGE_FORCE_PRORATE parameter controls this column's appearance. When set to True, the column will disappear as all Charges will Prorate by default. - The MRC Start Date value is populated for Monthly Recurring Charges.
- The MRC Stop Date value is populated for Monthly Recurring Charges.
- The NRC Transaction Date value is populated for Non-Recurring Charges.
- The Annual/Semi-Annual/Quarterly Recurring Date value is populated for Alternate Recurring Charges (Annual/Semi-Annual/Quarterly).
- The Annual/Semi-Annual/Quarterly Stop Date value is populated for Alternate Recurring Charges (Annual/Semi-Annual/Quarterly).
- The last date the Charge has been Billed Through.
- The Billing Group is the Charge related to.
- The Charged Item field, indicates:
for Equipment:
Equipment ID
Asset Tag
Serial Num
Equipment Catalog
for Services:
Service ID
Service Catalog
for Service Desk Items:
Order Number /
Action Number / Service IDor
Phone Number
Service Desk Item Number
for GLAs:
GLA Description
- The Charge Source, which indicates if the Charge originated from a GLA, Service, Equipment, or Service Desk record.
- The Source Status to indicate the current state of the Source.
- The Charge Catalog for the Charge.
- The Charge Description for the Charge.
- The Owner of the Charge is indicated by the Source Owner.
- The Amount Billed.
- The Expense GLA for the Charge.
- Indicators for:
- The Charge's Bill Forward status
- The Charge's Bill Backward status
- If the Charge as been Billed
- If Charge is Billing Complete
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To view the source of a Charge, all a User needs to do is click the GLA, Service, Equipment, or Service Desk record the Charge is associated with.
button. This will open the respective