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An error occurred during the Import File Processing. This re-tries each night.
| Cloak |
|---|
- No Service record for Service ID
- No Service record for Originating Phone Number
- No Service record for terminating Phone Number
- No Expense GLAs for Service
- No Service record for Authcode
- Multiple Service records for Service ID
- Multiple Service records for Originating Phone Number
- Can't determine Origination Location
- Can't determine Termination Location
- Zero or multiple matching Tenants
|
Unrecoverable Errors
An error occurred that cannot be fixed. It does not try again each night.
| Cloak |
|---|
- Missing end for split record
- Column position not present in line
- Originating Phone Number not set
- Terminating Phone Number not set
- Error reading column using format mask
- Invalid duration
- Invalid date
- Invalid time
- Column defined as a number contains non-numeric data
- Unable to determine Call Type
- Service ID not set
- Value not present in Lists table
|
Rating Errors
An error during the rating process. This re-tries each night.
| Cloak |
|---|
- No Rate defined for this Call Type
- Missing Service, Service Host
- Missing Service, Billing Group
- Missing Service, Rating Group
|
Billing Errors
Indicates an error occurred during the billing process.
| Cloak |
|---|
- Missing Revenue GLAs for Service Catalog and Charge Catalog
- Missing Billing Group for Service
- Unknown Error
|
Notes
- A Service must exist for each Usage record.
- The Service can exist as any Service type.
- If the Import Format specifies a particular Service Type, only Services from that type is considered in the Service ID lookup.
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