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The Events Grid

The 'Events' grid is a read-only grid available within PCR-360 for monitoring behind the scenes actions PCR-360 is taking. Opening a record in the grid, Double-clicking a Grid row opens the '"Manage Event'" form, which provides the addition of what 'Data' returned from the last run of the Event.  There are a few key fields in the grid and on the form that provide useful information about what is occurring.Image Removedwhere you can review the background data involved in the Event.  The Grid and Form provide useful information about what an Event will do when executed.

Events are organized by Group to make it easier to find specific Events. Event's whose Groups are marked with an asterisk (*) identify that the Event is considered a 'Master Lock Event'. While a Master Lock Event is running other Events will not be allowed to start, Events already being run are not affected by the Master Lock Event beginning.

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• Status: There are 3 Status values for an Event. Pending, Hold, and Error.
  1. Pending: The Event has not  The Event is active and waiting to be run.
  2. Hold: The  The Event has been set to no run.  This is usually manually done by PCRsuspended so it will not run.
  3. Error: The Event tried to completewas executed, but experienced unexpected behavior and completed unsuccessfullyencountered an error situation and could not complete in the number of Attempts allowed.
• Attempts: Ranges from 0 to 3.  This tracks how many  The number of times the Event has attempted to execute for the same data.  After 3 attempts, if the Event did not complete successfully, the Event will be moved into the Error Status.system has executed and it failed to complete successfully. Events are assigned a particular limit of Attempts before they are switched to Error Status and no longer attempted. The limit of Attempts varies between different types of Events.
• Frequency: This indicates how frequently the Event will run.
  • Blank: This is not a recurring Event, once executed, the Event will be removed from the grid
• Process Locked: When this field is populated with a Image Removed, then A Image Addedmeans the Event is running normally.  When this field is populated with a Image Removed, then the Event Process has identified an issue, and will prevent this Event from running Again.  Please Contact PCR when an Event becomes locked.

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• unlocked and waiting to be executed. A Image Addedmeans that Event is currently running and is "locked". This prevents separate Event cycles from picking up the same Event. Once it's running, no other cycle will touch it.

Events Quick Reference

• Service Desk

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• Master Lock Events

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Only one of these Events may run at any given time to reduce database impact.