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Old Version 8

changes.mady.by.user Karis Hathaway

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New Version 9

changes.mady.by.user David Engblom

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Comment: Published by Scroll Versions from this space and version 2021.3

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Only valid "End State" Service Desk records can be Archived. This means only Service Desk items that have a Status of Void, of Denied, Finalized (only if the record does not have Charges for Billing), Void, or Billed can be Archived.

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