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changes.mady.by.user Frank Zerillo

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Comment: Published by Scroll Versions from this space and version 2021.3

Work Order with Remove Action exampleImage Added

Work Orders have the ability to Remove Equipment from a Location using the Remove action. The Owner of the Equipment must be specified on the Work Order, otherwise, no Equipment will be available for selection. After filling out the Required fields and saving the Work Order, navigate to the Equipment tab and click the AddImage Added button to open the 'Manage Service Desk Equipment' form.

NOTE: There may be restrictions on Equipment based on the Equipment's Owner

Manage Service Desk Equipment Form exampleImage Added

Select 'Remove' as the Action type, pick the Equipment getting removed, fill out any outstanding Required fields, and save the entry. Upon completion, the Equipment is moved from the 'Current Location' to the 'To Warehouse'. If there are charges assigned to that piece of Equipment, they will be stopped as of the Finalized Date.