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The 'GLA Permissions' tab will allow a User to limit a Contact to be associated with specific GLAs for greater administrative control. Whatever GLA Permissions are set here are the GLA(s) that the Contact will have access to via the CustomerCenter.
When a Contact is assigned to a Department OR is as a Coordinator for a Department the Contact inherits the Department's GLA Permissions.
The Contact GLA Permissions are the ones used, even for Coordinators. If no Contact Permissions are present, then the Coordinator's Departments' GLA Permissions will be used.
Add
To limit a Contact to a GLA(s) follow these steps:
- Click the
button. - This will open the 'Add New GLA Permission' form.
- Select the GLA or GLAs that are desired to associate from the grid. Filters and Search can be used to sort to the GLA(s) that are desired.
- Click the
button
button.
The GLA Permissions will be added to the Contact record. Any time Users attempt to assign a GLA through the CustomerCenter for this Contact record, the GLA(s) available will be limited to the ones in this list.
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If the Contact should never be allowed to be associated with a GLA simply click the
button. Any previously associated GLA(s) will be removed and a message will appear in the grid that says 'No GLA entries may be used with this Contacts entry.' By default, when a new Contact is created the Permit None option is automatically added.
To remove the 'Permit None' restriction, simply select the message in the grid, and then click the 
button.
Coordinator GLA Permissions
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Inheritance
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Users can set the Permission at the Department level and the Contact will automatically inherit the GLA Permissions from the Department level. Any GLA Permissions that the Contact Coordinaror inherits from the their Department will be displayed on the 'GLA Permissions' tab by pressing the 
button.
GLA Permissions Contact Inheritance from Department Rules
Contacts become assigned to a Department on the Contact form's Customer Tab. When assigned, the Department's GLA Permissions are shared with the Contact.
Below are the rules as to how a Contact assigned to a Department inherits the GLA Permissions from that Department:
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button.