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Events are organized by Group to make it easier to find specific Events. Event's whose Groups are marked with an asterisk (*) identify that the Event is considered a 'Master Lock Event'. While a Master Lock Event is running other Events will not be allowed to start, Events already being run are not affected by the Master Lock Event beginning.
- Status: There are 3 Status values for an Event. Pending, Hold, and Error.
- Pending: The Event is active and waiting to be run.
- Hold: The Event has been suspended so it will not run.
- Error: The Event was executed, but encountered an error situation and could not complete in the number of Attempts allowed.
- Attempts: The number of times the system has executed and it failed to complete successfully. Events are assigned a particular limit of Attempts before they are switched to Error Status and no longer attempted. The limit of Attempts varies between different types of Events.
- Frequency: This indicates how frequently the Event will run.
- Blank: This is not a recurring Event, once executed, the Event will be removed from the grid
- Process Locked: A
means the Event is unlocked and waiting to be executed. A 
means that Event is currently running and is "locked". This prevents separate Event cycles from picking up the same Event. Once it's running, no other cycle will touch it.
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Custom Events may be created within PCR-360, however, support for these Events will be limited outside of Professional Services. For specific questions, please send a message to your Account Manager. Any Errors encountered by the Custom Event, such as Error Details from an exterior API, will be added to the Error Log located at Admin > Error Log Explorer, as well as any related logs for Escalations. |
Master Lock Events
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