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Comment: Scroll Health Check: The link has been rewritten to its master page by check 'P16'.

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The Archive Log grid reflects all the attempts to Archive Service Desk records.

Service Desk Archive Log grid

To navigate to the Archive Log grid go to Admin > Service Desk > Archive Log.

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Records in the Archive Log will be retained according to the Configuration Option ARCHIVE_LOG_RETENTION. These records will never be retained longer than 365 days.

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