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Note: During the PCR-360 set-up process, the User organization determines the manner in which the program structures GLAs.The organization can define and build any number of component-based GLA structures. For more information, see the configuration options: Configuration Guide GLA Parameters.
Select a GLA Format
The GLA Format is set up when PCR-360 is brought online in the Configuration Options. To switch between Formats, click the 
button to bring up the GLA Selection Form.
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A User should start by adding Components to the system. More information is provided for Users that need to modify GLA Components. Once the User adds Components to the system, the next step is to build a GLA with the existing Components.
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Note: The Required configuration of GLA components is defined in the system configuration see 'Configuration Guide GLA Parameters' for details
Speed Code and Description are also not Required fields though they can help other users identify the new GLA. Speed Code is required to be unique in PCR-360, regardless of GLA Format. Users may optionally define an income type for the GLA by checking the Revenue' or Expense checkboxes. Additionally, the User may indicate how the GLA is used for Billing by selecting Bill, Ledger, or Taxable by checking the appropriate checkboxes.
Charges, Contacts, and Addresses may be added to the GLA in their appropriate tabs and additional fields may be set in the User Defined Fields tab.
Once all Required fields have been satisfied, click the 
button at the bottom of the GLA data entry form. The new Component-based GLA appears on the G/L Accounts grid and can be selected among other GLAs elsewhere in the system.
Tabs
Name | Description |
|---|---|
| Account Management | Only visible if the Accounts Receivable license has been purchased. |
Defines the Charges associated with the GLA. | |
Defines what Contacts should be associated with the GLA. | |
Defines what Address is tied to the GLA, used for billing. | |
Tracking of any Activities and Remarks associated with the GLA. | |
Displays the Bill(s) for the GLA. |
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- Contact Default GLA
- Contact GLA Approval
- Contact GLA Permissions
- Equipment Expect GLA
- Department Default GLA
- Department Permissions GLA
- Service Desk (Orders, Projects, Incidents, etc.) up to/including the "Finalized" Status
- Service Desk Approval (CustomerCenter)
- Service Desk Actions GLA
- Services GLA
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