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Comment: Scroll Health Check: The link has been rewritten to its master page by check 'P16'.

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The Charge Account is always aRequired field if the Service Catalog for the selected Service is "Billable".  The GLA picker restrictions are determined by a number of factors. If the logged-in User is not a coordinator, the GLA permissions will be the User's GLA permissions. If the User is a coordinator the Owner field will be restricted and the intersection between the Owner and User's GLA Permissions will be used. If there are no User GLA Permissions, the inherited GLA permissions of the Departments that they Coordinate will be used. 

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User-Defined Fields

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.UDFs in CustomerCenter v2020.3.
UDFs in CustomerCenter v2020.3

Association Criteria vs. Second Association Criteria

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Split Funding

Using the configuration CC_SPLIT_FUNDING your organization can enable splitting funding for items in the Cart across multiple GLA Accounts.

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To add more GLA Accounts to the Cart item, select the desired Account in the picker and then click the Add Account to Selectionbutton. The Account will be added with a default of 100% to the list of applied Accounts. The User can then manually adjust all percentages as desired until the sum of all GLA percentages is 100%. These Split Funding Accounts can only be applied to individual items, not the entire order in the Request at once.


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.Cart Requests v2020.3.
Cart Requests v2020.3


Child pages (Children Display)
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