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Datatype is String.
See the Matches On section for information about allowable values.
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Owner Department Hierarchy
Datatype is Hierarchical String.
The full Department Hierarchy Path and Code value should be provided.
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Any other values will cause an error.
Default GLA
Datatype is Hierarchical String.
This sets the Default Expense GLA in theĀ Order's GLA tab.
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Service Catalog
Datatype is Hierarchical String.
For Work Orders, the Service Catalog must be a 'Task' type.
Location
Datatype is Hierarchical String.
Location Type
Datatype is String.
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This field is used for the Work Order Location lookup if provided.
SLA
Datatype is Hierarchical String.
SDC
Datatype is String.
Details
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The details field can contain multiple lines of string data, separated by newline characters.
GLAs
GLA
Datatype is Hierarchical String.
If the GLA is blank, the GLA Expense Type, GLA Percent, and Default GLA Flag are all ignored.
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