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To add a new Call Rate, click the
button located on the Grid Toolbar above the Call Rates grid.
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If the desired Call Type already exists, click the
button and select it from the list. Otherwise, a new Call Type may be defined from this window. Select a 'Call Type' from the drop-down menu. The options here are defined in the Call Types as outlined in the Call Types section of this article. Keep in mind that, as was the case in Call Types, selection can cause changes in which fields are available or required. Following the protocol established in the Call Type section, define the remaining required data fields.
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To add a new Rate Charge, press the
button located on the Grid Toolbar above the 'Rate Charges' Grid.
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The 'Start Time' and 'End Time' fields may be entered (in 24-hour format) to specify that this Rate is in effect for only a portion of the day. Once all required fields have been defined, click the
button at the bottom of the data entry form. The new Rate Charge will appear on the 'Rate Charges' grid in the Call Rate data entry form.
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To edit or delete items from the Billing Call Rates Grid, follow the protocol established in the section Call Types in this article.