Page Comparison

Release 2024.1 is now available; it is a major release that contains new features. 

NOTE: PHP 8.1 IS REQUIRED for this upgrade.

We will begin scheduling 2024.1 updates on customer Test systems starting on January 29th, 2024.

Please review the Database Changes in 2024.1 and make any necessary changes to your AdHoc Grids, Custom Events, and API calls.

Review and Refresh Session(s)

We are planning two technical overview sessions for the new functionality. These sessions will be tailored to those with technical knowledge or experience using PCR-360 customizations, but all are welcome. The first session is scheduled for January 22, 2024, at 11:00 AM Eastern, and the second is scheduled for January 24, 2024, at 3:00 PM Eastern.

Key

Expand
Bug Fixes New Features Changed Features Improved Performance Removed Features

...

Component	Description	Type	Documentation
Communications	Fixes an error with connecting to the Cisco Call manager.
CustomerCenter	Fixed Approval The Custom Validation Error message to be for Approvals is more helpful.
	CustomerCenter now properly filters invalid categories in the side-bar.
	Corrected Corrects CustomerCenter Approval Criteria Amount Thresholds.
Inventory	Corrected Corrects SHOW_CONSUMED = false Oops error.
Reporting	Corrected Corrects Smarty Template Compile directory for Custom Reports.
Service Desk	Corrected Fixes Service Request to Service Order conversion issues: Conversion now Adds Workflows if an SDC is selected. Conversion Save now prompts for an SDC when it should to allow saving an SDC Conversion now displays applicable SDCs. Duplicate Charges are no longer created created.

Release 2024.1.1 (02-21-2024)

...