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  1. The value provided from another table was not found, or multiple matches found within the Database

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    • Error : No Matching Charge Catalog entries for '<chargeCatalogName>'
    • Error : Multiple Matching Charge Catalog entries for '<chargeCatalogName>'
    • Error : No service record for service ID <serviceId>
    • Error : Multiple service records for service ID <serviceId>
    • Error : Invalid Expense GLA '<EXPENSE_GLA>'
    • Error : Invalid Charge Catalog '<chargeCatalogName>'
    • Error : Full Charge Catalog Path <CHRG_CATALOG_FULL_NAME> is Invalid


  2. The value provided from another table is Inactive

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    • Error : Trying to use Inactive Charge Catalog <chargeCatalogName>, on service <serviceId>


  3. A blank value was provided, for a field with a required value

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    • Error : Missing Charge Catalog"
    • Error : Service ID is blank
    • Error : Service ID not set


  4. The value provided is not acceptable for the record type being created

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    • Warning: Not updating Prorate flag because new Stop Date is before today
    • Warning: Not updating Amount because new Stop Date is before today
    • Warning: Not updating Override Amount because new Stop Date is before today
    • Warning: Not updating Quantity because new Stop Date is before today
    • Warning: Not updating GLA because new Stop Date is before today
    • Error : Unable to convert '<BILL_DATE>' into a valid date
    • Error : Unable to convert '<STOP_DATE>' into a valid date
    • Error : Trying to assign amount for Non-Overridable Charge <chargeCatalogName>, on service <serviceId>
    • Error : Service <serviceId> is Available
    • Error : Service <serviceId> is not Billable
    • Error : Charge Type <CHARGE_TYPE_CODE> is Invalid
    • Error : Service's Dept Hierarchy owner has no Billing Group
    • Error : Service's Contact owner has no Billing Group
    • Error : Service <serviceId> has no Owner
    • Error : Import Format references obsolete 'Amount' field. Replace it with 'Override_Amt'.


  5. The System was unable to save the record

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    • Error : Failed to save Services_Charges record; <errorMessage>

    If you experience any of these Errors, without another accompanying Message about what might have caused the Save Failure, please submit a Ticket to PCR.


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