...
These values can be hardcoded into the Conditional Logic, or they can come from multiple fields in the input file.
See the Contact Type Notes section below for some examples.
...
The value provided from another table was not found within the Database
Toggle cloak Cloak - Warning : Could not find the Permission GLA for <GLA>
- Warning : Could not find the Dept Hierarchy '<Dept Hierarchy>' for Contact '<contactId>'
- Warning : Could not find Default SLA '<Default SLA Catalog>' for Contact '<contactId>'
- Warning : Could not find Default Incident SLA '<Default Incident SLA Catalog>' for Contact '<contactId>'
- Warning : Could not find Default GLA '<Default GLA>' for Contact '<contactId>'
- Warning : Could not find Billing Group '<Billing Group>' for Contact '<contactId>'
- Warning : Could not find Approval GLA '<Approval GLA>' for Contact '<contactId>'
The value provided from another table has multiple possible values
Toggle cloak Cloak - Error : Found multiple duplicate customer numbers and emails in existing records for Customer Number <customerNumber>
- Error : Found multiple duplicate names in existing records for Name <firstName> <lastName>
A blank value was provided, for a field with a required value
Toggle cloak Cloak - Error : Billing group is required for new Customer contacts for Contact '<contactId>'
- Error : No Contact Number or Name or Email specified
The value provided is not acceptable for the record type being created
Toggle cloak Cloak - Warning : Minimum Amount is greater than Maximum Amount for Approval GLA '<Approval GLA>' for Contact '<contactId>'
- Warning : Contact '<contactId>' is not type User, so cannot have Approval GLAs"; "Error adding email, email belongs to someone else
- Error : FLAGS.NEW_CONTACT_DEFAULT_CONTACT_TYPE value '<defaultContactType>' is invalid
The System was unable to save the record
Toggle cloak Cloak - Error adding email
- Error adding phone number
- Error : Failed to save Address record <database error Message>
- Error : Failed to Add Contact Address record; <database error Message>
- Error : Failed to Save null GLARestrict record; <database error Message>
- Error : Failed to Save GLA Restrict record; <database error Message>
- Error : Failed to Save GLA Approval record; <database error Message>
- Error : Failed to Save Contact Type record; <database error Message>
- Error : Failed to save Contact record <database error Message>
If you experience any of these Errors, without another accompanying Message about what might have caused the Save Failure, please submit a Ticket to PCR.
...