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  1. The value provided from another table was not found or had multiple matches within the Database

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    • Error : Could not find provided Billing Group <BILLING_GROUP>
    • Error : Could not find provided Contact name <fname> <lname>
    • Error : Could not find provided Contact number <customerNumber>
    • Error : Could not find the Dept Hierarchy for <deptHierarchy>
    • Error : "No Matching Charge Catalog entries for '<chargeCatalogName>'
    • Error : "Multiple Matching Charge Catalog entries for '<chargeCatalogName>'
    • Error : Invalid GLA '<gla>'
    • Error : Full Charge Catalog Path <CHRG_CATALOG_FULL_NAME> is Invalid
    • Error : Charge Type <CC_CHARGE_TYPE_CODE> is Invalid
    • Error : Invalid Charge Catalog '<chargeCatalogName>'


  2. The value provided from another table is Inactive

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    • Error : Trying to use Inactive Charge Catalog <chargeCatalogName>


  3. A blank value was provided, for a field with a required value

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    • Error : Blank or Missing GLA
    • Error : No owner provided
    • Error : Missing required Owner or Billing Group
    • Error : Missing Charge Catalog"
    • Error : Missing Billing Group"


  4. The value provided is not acceptable for the record type being created

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    • Warning: Not updating Prorate flag because new Stop Date is before today
    • Warning: Not updating Amount because new Stop Date is before today
    • Warning: Not updating Override Amount because new Stop Date is before today
    • Warning: Not updating Quantity because new Stop Date is before today
    • Warning: Not updating Billing Group Override because new Stop Date is before today
    • Warning: Not updating Contact Owner because new Stop Date is before today
    • Warning: Not updating Dept Hierarchy Owner because new Stop Date is before today
    • Error : GLA '<gla>' is not Billable
    • Error : Dept Hierarchy <deptHierarchy has no Billing Group
    • Error : Contact <fname> <lname> has no Billing Group
    • Error : Trying to assign amount for Non-Overidable Charge
    • Error : Unable to convert '<BILL_DATE>' into a valid date
    • Error : Unable to convert '<STOP_DATE>' into a valid date


  5. The System was unable to save the record

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    • Error : Failed to save GLA_Charges record; <errorMessage>

    If you experience any of these Errors, without another accompanying Message about what might have caused the Save Failure, please submit a Ticket to PCR.


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