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The 'Manage Departmental Hierarchy 360 View' form will provide the User with a 360 Degree view of a given Dept. Hierarchy. From this form, the User will be able to see the Dept. Hierarchy's 'Profile' as well as all the 'Contacts', 'Services', 'Equipment', 'Billing', and 'Service Desk' items associated with the Departmental Hierarchy.

Buttons

  • Add Remark button Image Modified - will allow the User to create a 'Remark' on the Dept. Hierarchy Record.

  • Prev button Image Modified - moves to the Previous Dept. Hierarchy record in the grid.

  • Next button Image Modified - moves to the Next Dept. Hierarchy record in the grid.

Contacts

The 'Contacts' tab will list all the Contacts that are associated with the Dept. Hierarchy.

The '360 View' button Image Modified will open the 'Contacts 360 View' form for the selected Dept. Hierarchy.

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The 'Services' tab will show all the Services associated with the Dept. Hierarchy.

The '360 View' button Image Modified will open the 'Service 360 View' form for the selected Service.

The 'Create New Service' button Image Modified will open the 'Add New Service Order' wizard form. This will create an 'Add' action for the Service on a new Service Order.

The 'Create Service Order' button Image Modified will open the 'Add New Service Order' wizard form. The Type of Action will depend on whether 'Charge' or 'Remove' is selected in the grid.

The 'Report Incident' button Image Modified will open the 'Add New Incident' wizard form.

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The 'Equipment' tab will show all the Equipment associated with the Dept. Hierarchy.

The '360 View' button Image Modified will open the 'Manage Equipment 360 View' form for the selected Equipment.

The 'Report Incident' button Image Modified will open the 'Add New Incident' wizard form to create an Incident for the given piece of Equipment.

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The 'Billing' tab will show all the Bills associated with the Dept. Hierarchy.

The 'View Bill' button Image Modified will open the Bill from the given date range.

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The User can click the 'Edit Selected' button Image Modified to edit the Service Desk item. The Service Desk form will open and be editable per the normal Service Desk rules.

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