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A relatively unique aspect of the application in terms of its function is the Time Entry Grid. It allows workers to log the time spent performing specific tasks. By adding an item to the Grid, Users specify how long they worked and how they spent their time.

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Navigate to the Time Entry Grid. Main > People > Time Entry

Click the Add Image Modified button located immediately above the People Time Entry Grid.

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Users can edit existing items on the Time Entry Grid by double-clicking the item or highlighting and clicking the 'Edit Selected' button immediately above the grid. This action opens the Entry's data entry form where edits can be made and saved.

Note:DO NOT edit or delete any Time Entry that is attached to a Finalized or Billed Service Desk Item

Viewing Previous Entries

PCR-360 automatically sorts the Time Entries to show a view of the current week. This is done using a filter. For convenience, the Time Entry grid provides week to week Navigation Buttons.

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To control the default state of the Service Desk Labor Billable checkbox set the SD_LABOR_BILLABLE parameter.  By default, this configuration value is set to false, meaning the Service Desk Labor Billable checkbox is unchecked and must be checked manually by the User.

Note: Labor will never be attached to an Action or Order that has not yet been saved.

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