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  1. Click the Add button. 

  2. Leave do not change defaulted Action from Add. 

  3. Select the type of Service (Service Catalog) for the Order. 

  4. Select the Service Host. 

  5. If the Service ID (in this case a phone number) in known, the User can enter the number  or can click the available service button

     and select from the list. If not, you can come back at any time before completing the Order and add this info.

  6. If this Service Catalog requires a Location (cellular types and some circuits might not require a location), enter it now. 

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  7. Click the Save New button. 

  8. If there are any matching SDC's (Service Desk Classification), the User will see this screen and have the choice of choosing the appropriate SDC, saving without an SDC, or not saving the Action.

     If the User saves (with or without a SDC), there will be an Action number next to the SD#. If the Due Date was not populated automatically from the SDC (Service Order templates), a date can be selected by either entering the date into the Due Date field or by clicking on the calendar next to the Due Date field and choosing the desired date. If the Due Date is entered here (or changed), click the Save button. 

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