Users can add custom charts/graphs to the Dashboard. To add a chart/graph, click on the 'Configure' button on the Grid Toolbar above the top-right corner of the Dashboard; and click 'Add Custom Widget/Chart'.
In the Add a Custom Widget form, click on the tab labeled 'Chart/Graph Widget'.
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Users can choose to build a chart/graph based on specific types of Service Desk items and the deadlines that accompany them, warehouse inventory and its critical re-order points, cabling status in terms of capacity, and a number of other key concerns for PCR-360 Users. Each of these custom widget types are defined on the [ Custom Widgets Page|/index.php/Dashboard:Custom _ Widgets] .
The selection of a 'Data Source' presents the User with a number of new required fields and options. Consider the example displayed in the graphic. By selecting 'Service Desk Items By Type and Due Date' as the 'Data Source', the User must define the 'Service Desk Type', 'Due Date', and key 'Threshold' notification points in order to build the graph. As is the case in the example displayed in, certain 'Data Source' selections limit the available 'Chart Type' selections a user can make.
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Whenever a 'Warning Alert' or 'Critical Alert' threshold is breached, the User is notified via the Dashboard icon (). A green color indicates that "No Dashboard items need attention", a yellow color indicates one or more graphs have reached the warning states, and a red Dashboard icon indicates that a 'Critical' Alert Threshold has been breached. In the case of a 'Warning' or 'Critical' Alert, the User can hover over the Dashboard icon to see which affected chart(s) require attention.
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