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Excerpt

Create an Estimate

  1. Go to Main > Service Desk > Estimates.

       2. Click the 

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AddImage Added button.

       3. Change the 'Source' in the drop-down if desired.

        

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Source dropdownImage Added 

       4. Choose the 'Service Rep' (if not already populated with your name) into the picker.

        

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Service Rep pickerImage Added 

       5. If desired enter a brief 'Description' of the Estimate (this is not required but encouraged)

        

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Description fieldImage Added

       6. If known or needed enter the Contact or Department into the field.

       

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Owner - Department pickerImage Added

        Note: The Owner can be either a Contact or Dept. Hierarchy. To select either just toggle the selector and enter the owner (or use the picker

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Image Addedto search).

7. If

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known or needed, enter Requestor into the

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field.

 

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Requestor picker exampleImage Added

8. Click the 

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Save NewImage Added button.

An Estimate number will now be displayed in the upper left-hand corner of the screen.

Add Equipment to an Estimate

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