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Table of Contents


Pricing is loaded differently for Coordinators and Non-Coordinators within CustomerCenter.  Default prices in the Catalog will load for Coordinators. Non-Coordinator pricing will load based on who is viewing the Catalog.

Non-Coordinator Pricing Rules

  • The Price displayed is based on GLA_PRICING_MODEL configuration.
  • For "billing_group" setting:
    • Catalog Page:
      • Show User's Billing Group Prices - the User can't order for anyone but itself, so no other pricing will apply.
    • Cart Page:
      • Always display selected Owner's Billing Group Prices


  • For "gla_component" setting: 
    • Catalog Page
      • Special Pricing cannot be determined until a GLA is selected in the Cart.
      • After an account owner is selected, special pricing will be displayed at the Checkout
    • Cart Page 
      • Always display selected GLA's Prices
      • If GLA was selected on Catalog page, keep its selection, but allow changing it. Show popup that the Account's pricing has been applied.
  • For "none" setting:
    • The default price will always be displayed on the Catalog and Cart. Billing Group and GLA pricing do not apply.

       

Coordinator Pricing Rules

Billing Group

When using "billing_group" pricing, Pricing Options are available on:

Catalog Page:

The Default Catalog Price will be displayed for the current User. Coordinators have the ability to change the Owner for the Request to a different User. When a different Owner is selected, the Pricing will be updated to reflect that User's Pricing Option.

Cart Page:

The Pricing Option for the currently selected Owner's Billing Group is displayed.



For "gla_component" setting: 

Catalog Page

Default Catalog price will be displayed for your user. Coordinators have the option to change the Service Order to a different user. Pricing will update to reflect that of the selected Owner.

After an account owner is selected, special pricing will be displayed at the Checkout

Cart Page 

Always display selected Owner's Billing Group Prices

For "none" setting:

The default price will always be displayed on the Catalog and Cart. Billing Group and GLA pricing do not apply.