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Navigate to Main > Reporting > Bills/Calls > View Bill to view the Bill.

Admin Billing MenuImage Modified

This action opens a form that displays the most recent bill for the User ('Owner'). The User can define the 'Owner' as either a Contact or a Department Hierarchy.

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By clicking the drop-down menu located in the top-right corner, the User can choose to view a billing report by 'Charge Account', by a specific GLA or GLA level, or 'Billing Group'; a predefined group that is billed.

Charge Account View ExampleImage Modified

In the field labeled 'Charge Account', selecting 'All' displays all accounts. Users can filter the options displayed in the 'Charge Account' drop-down menu by inputting a value. For example, typing 'Admin' into the field causes the drop-down menu to display only those GLAs and GLA levels that contain the word "Admin".

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The Tax Summary section displays the totals for each individual tax rate for the currently selected Charge Account.

Tax Summary Example

Services

The Services section displays the totals for each Service Charge for the currently selected Charge Account. The Location associated with the Service will appear in the Location Column. Services without a Location will appear blank. Services with more than one Location will display the number of Locations, for example, "3 Locations". And Services with a single Location will display the Location Path. 

There are three configurations options that will suppress the Location, Owner, and Reference columns.

  • Setting any of these options to false will hide the specific column from the Service Summary:

            constants.VIEWBILL_SERVICE_SUMMARY_OWNER = true

            constants.VIEWBILL_SERVICE_SUMMARY_REFERENCE = true

            constants.VIEWBILL_SERVICE_SUMMARY_LOCATION = true

Services ExampleImage Added

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