- On the General Requests form at help.pcr.com, enter the following information.
- Enter a Summary of the work needed. This is a required field.
- For example, "Give a user forum access".
- For example, "Give a user forum access".
- Enter a Description, which should be the details of a given request. This is a required field.
- For example, "Please give our new hire "Tim Smith" access to the PCR forum. His email is tsmith@example.edu."
- For example, "Please give our new hire "Tim Smith" access to the PCR forum. His email is tsmith@example.edu."
- Any additional information can be entered into the remaining optional fields:
- Type of Request
- Access to the Forums - request access for users to the PCR forum.
- Question - any question that is not covered with the other helpdesk ticket types.
- Other
- Impact
- Type of Request
- Click the Create button.
The General Request will be submitted to the PCR Helpdesk Team for review; PCR will find an answer to your request as quickly as possible.
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