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The Charge Account is always aRequired field if the Service Catalog for the selected Service is "Billable". The GLA picker restrictions are determined by a number of factors. If the logged-in User is not a coordinator, the GLA permissions will be the User's GLA permissions. If the User is a coordinator the Owner field will be restricted and the intersection between the Owner and User's GLA Permissions will be used. If there are no User GLA Permissions, the inherited GLA permissions of the Departments that they Coordinate will be used.
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User-Defined Fields
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| .UDFs in CustomerCenter v2020.3. |
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| UDFs in CustomerCenter v2020.3 |
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Association Criteria vs. Second Association Criteria
The Service Catalog is the criteria and it can be empty. The Service Desk Action Type is the Second Association criteria and it cannot be empty. The Second Association criteria will default to the "Add" action type.
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| .Cart Requests v2020.3. |
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| Cart Requests v2020.3 |
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| Child pages (Children Display) |
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