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An optional Accounts Receivable (AR) flag can be set on each GLA format. This flag activates specific portions of the Accounts Receivable functionality.

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The Primary Contact is the person responsible for a given GLA and is required on Accounts Receivable GLAs. If the GLA is created without a Primary Contact, then when a Payment is created, the resulting Charge will not have an Owner owner and cannot be billed. Primary Contacts are also required for Service Fees. The Primary Contact is also used as the "Bill to" person on Invoices (although the address is actually the Billing address on the GLA). Setting this will route Billing to that Contact as well as aid in quick identification of the primary point of contact. Simply select the Contact that should be Primary and click thebutton. The Contact will now be set as 'Primary'.

Note: There can only be one Primary Contact on any given record.

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Expense & Revenue

On a normal GLA, the Expense and Revenue fields are displayed as checkboxes on the GLA. However, when using a GLA Format enabled for AR, the Expense and Revenue checkboxes are suppressed. These flags are hidden because Accounts Receivable GLAs are ALWAYS Expense and NEVER Revenue.  Whenever a new AR GLA is created it automatically sets the Expense flag to true and Revenue flag to false. This is done in the background automatically.

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The 'Account Management Report' can be found in Reporting > Bills/Calls > GLA Account Management. For more information see: GLA Account Management

Invoices

Invoices are required to use Accounts Receivable.  Invoices are controlled by the BILL_ENABLE_INVOICES config options. They are stored in the INVOICES table. Generating Invoices is not dependent on the 'Accounts Receivable' (AR) license but Invoices operate slightly differently when the license is active.  For more information see: Invoices

Payments

PCR-360 allows for reporting and tracking Payment activity against GLA balances. Once entered 'Payments' cannot be deleted only Voided or Reversed.  For more information see: Payments

Payment Batches

'Payment Batches' are collections of Payments grouped together so they can be processed together. For more information see: Payment Batches