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There are a number of tabs that the User might encounter in the '(2024.1) Service Desk' menu of PCR-360. These tabs can appear on any of the sub menus within the Service Desk and their uses are listed here. To access the Service Desk, navigate to Main > Service Desk.
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| (2024.1) Service Desk - Actions |
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| (2024.1) Service Desk - Actions |
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| (2024.1) Service Desk - Activity / Remarks |
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| (2024.1) Service Desk - Activity / Remarks |
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| (2024.1) Service Desk - Associated Items |
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| (2024.1) Service Desk - Associated Items |
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| (2024.1) Service Desk - Attachments |
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| (2024.1) Service Desk - Attachments |
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| (2024.1) Service Desk - Cabling |
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| (2024.1) Service Desk - Cabling |
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| (2024.1) Service Desk - Charges |
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| (2024.1) Service Desk - Charges |
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| (2024.1) Service Desk - Communication |
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| (2024.1) Service Desk - Communication |
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| (2024.1) Service Desk - Contacts |
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| (2024.1) Service Desk - Email Thread |
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| (2024.1) Service Desk - Email Thread |
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| (2024.1) Service Desk - Equipment |
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| (2024.1) Service Desk - Equipment |
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| (2024.1) Service Desk - Estimate |
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| (2024.1) Service Desk - Estimate |
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| (2024.1) Service Desk - GLAs |
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| (2024.1) Service Desk - GLAs |
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| (2024.1) Service Desk - Labor |
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| (2024.1) Service Desk - Labor |
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| (2024.1) Service Desk - Original Inquiry |
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| (2024.1) Service Desk - Original Inquiry |
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| (2024.1) Service Desk - Reported Problem |
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| (2024.1) Service Desk - Reported Problem |
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| (2024.1) Service Desk - Service Details |
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| (2024.1) Service Desk - Service Details |
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| (2024.1) Service Desk - User Defined Fields |
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| (2024.1) Service Desk - User Defined Fields |
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| (2024.1) Service Desk - Service UDF |
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| (2024.1) Service Desk - Service UDF |
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| (2024.1) Service Desk - Workflow |
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| (2024.1) Service Desk - Workflow |
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| (2024.1) Service Desk - Inquiry UDFs |
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| (2024.1) Service Desk - Inquiry UDFs |
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