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Purpose
The ServiceDesk Service Request Approved Notification is used to alert stakeholders that the Request has been Approved and that the Request process can move forward.
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The ##SD_APPROVER## placeholder will insert the approver's name and is always included in the email.
The boilerplate text "has approved one or more charge accounts on a service request for which you are the Owner." will be appended to the Approver's name.
The ##SDAPPROVALSTATUS## placeholder will insert the Status of the Request once the Approval has been recorded and is always included in the email.
The ##DATE## placeholder will insert the Date that the Approval was recorded and is always included in the email.
The ##DESCRIPTION## placeholder will insert the Description of the Request and will only be included if there is a Description of the Request.
The ##SDCREATIONDATE## placeholder will insert the creation date for the Request and is always included in the email.
The ##REMARKS## placeholder will insert any Remarks that are added to the approval are only included in the email if Remarks are made.
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