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Data Type

Columns Searched

Contacts

Last Name, First Name, Primary Phone, Primary Email, and Customer Number

Dept. Hierarchy

Name, and Code

Equipment

Asset Tag, Serial Number, Equipment ID, Catalog Part Number, and Catalog Description

Locations

Location Name, and Location Building Number ID (not the parent building)

Cables

Cable Name, From Location Path and Equipment ID, and To Location Path and Equipment ID

Phone Services

Formatted Service ID, and List of Formatted Soft Numbers

Data Services

Formatted Service ID

Backbone Services

Formatted Service ID

Auth Code Services

Formatted Service ID

Trunk Services

Formatted Service ID

Other Services

Formatted Service ID

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When a 360 View form is opened a User can move between records by closing the record and opening a new one. However, an easier option might be the An example of the Prev (previous) button button or the An example of the the Next button button. Clicking either button steps the currently viewed record by one so the User doesn't need to individually close and open every record they wish to view. The following is an example of the 'Service 360 View' form:

An example of the Service 360 View formImage RemovedService 360 ViewImage Added

Change Order

If a User is viewing a Service Data type in the 360 View, it can be convenient to modify a Service from the search without having to locate it elsewhere in PCR-360. For this, the An example of the Change Order button is provided which opens a 'Add New Service Order' form.

The Add New Service Order form.Image RemovedAdd New Service Order formImage Added

The 'Change Order' button can be found on 360 Views for the following data types: 'Phone Services', 'Data Services', 'Backbone Services', 'Auth Code Services', 'Trunk Services', and 'Other Services'.

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