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When a Service is part of a Service Pool the type of Service Catalog it can be made into, becomes restricted based on the Catalogs associated with the Service Pool. |
This This restriction becomes present most noticeably on Service Desk Upgrade/Downgrade Actions when a User attempts to change the Service Catalog of the Service but attempts to change the Service Catalog through Bulk Updates, or the API or Imports are are also limited by this restriction.
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