Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Comment: Scroll Health Check: The link has been rewritten to its master page by check 'P16'.

...

The 'Remarks' tab provides the User the ability to add comments and Remarks to the record. By default a Remark cannot be edited or deleted once it is added; to alter this behavior see the Configuration Option: REMARKS_EDITABLE .

Adding Remarks

Add New Service Desk Activity formImage RemovedAdd New Remark form exampleImage Added

After clicking the Add button button, the data-entry form opens (see above example) which provides the User with a free-form field used for entering Remarks. Click the Save New button button to add the Remark.

Note: Remember that depending on the system configuration Remarks may not be editable once added.

Insert excerpt
HTML Appendix
HTML Appendix
nopaneltrue

...