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If a Remark is no longer pertinent and the User wishes to remove it, simply select the Remark and click the Delete Selected button. The Remark is permanently removed from PCR-360.

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Contacts

An example of the Contacts tab

The 'Contacts' tab provides the User the ability to manually associate Contacts with a Location. These Contacts represent people who may be associated with the Location. These Contacts are separate entries in the Workers/Contacts section of the application that can be associated with this Location for tracking purposes.

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After clicking on the Add button, the User is presented with a data-entry form used to build a basic Contact: First and Last Name, Email, and Phone Number. Adding a new contact here creates a new record in the Workers/Contacts section of the application.

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Selecting the Delete Selected button from this Grid does not delete the contact entry it merely removes the association.

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Servicing Equipment

An example of the Servicing Equipment tab

This grid has all the Servicing Equipment (routers, switches, jacks, etc.) associated with a Location.

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Users can modify the Servicing Equipment with the Edit Selected button and Delete Selected button as necessary.

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Permitted Workers

An example of the Permitted Workers tab

The 'Permitted Workers' tab is specific to the Locations Catalog. The functionality of this tab allows an Admin to limit the Workers that can be assigned to a Location.

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  1. Select the line in the Grid that says: No Contacts entries may be used with this Locations entry
  2. Click the  Delete Selected button.
  3. The 'Permit None' restriction is removed, and it is possible to associate Workers with the Location again.

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Building Address

An example of the Building Address tab focused

The 'Building Address' tab is only available if the Location's 'Type' is a Building.

The 'Building ID' and 'Community Name' fields may be used for internal identification of a Building on an organization's campus. The Community Name is one of the columns in the NENA2 911 format. We provide this field on the building to allow you to control that column in your 911 feed. If you do not specify anything in the Community Name field, the 911 puts the City name in that column of the feed.

The E911 fields are provided if the configuration option USE_E911ENENA2_FIELDS is turned on. These are the fields used for the E911 file export.

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For use of Multiple Addresses to represent a single Location, please see our wiki article.

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Service Host Permissions

An example of the Service Host Permissions tab

The 'Service Host Permissions' tab is on the Locations Catalog. The functionality of this tab allows an Admin to limit the Service Hosts that can be assigned to a given Location.

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  1. Select the line in the Grid that says: No Contacts entries may be used with this Locations entry.
  2. Click the Delete Selected button. 
  3. The Permit None restriction is removed, and it is possible to associate Service Host Permissions with the given Location again.

Locations

An example of the Locations tab on the Locations form.

The 'Locations' tab serves as an alternative method for displaying all the Children Location of the currently selected Parent record. It provides a list of all Child locations within this Location. Typically, Child records are displayed in the Tree on the left-hand side of the Locations Catalog.

The 'Locations' tab expands the information available about each of the Child records. The User can edit or delete the Child records from here or the Grid. Editing a Child record opens the 'Manage Location' for that record.

Attachments

An example of the Attachments tab focused

The 'Attachments' tab allows Users to attach file(s) (including .pdf, .jpg, .doc, and more) of interest or relevance to the Location by uploading the file(s) into PCR-360.

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The Delete Selected button  removes the file from PCR-360.

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Usage

Usage Tab exampleImage Added

The Usage tab allows the User to locate any associated Services, Equipment, Service Desk Items, Charges, Service Catalog Location Restrictions, Equipment Catalog Location Restrictions, Cable Paths, Cable Path LegsPurchase Orders or Return Orders. When the User clicks the Find UsagesImage Added button, the system will begin looking up any associated records. 

Note: Some records will have data under the Table column, that are not entirely straight forward. Charges, Incidents, and Multi-Location Services will have a Table of SERVICES_LOCATIONS.

Note: Refreshing the grid, while the system is looking up associated records, will cause the grid to populate with any records that have already been found, but does not indicate if the search is complete.

  • These records will prevent a Location from being Demolished:
    • Services
    • Equipment
    • Service Desk Items
    • Charges
    • Purchase Orders
    • Return Orders
  • These records will NOT prevent a Location from being Demolished:
    • Service Catalog Location Restrictions
    • Equipment Catalog Location Restrictions
    • Cable Paths
    • Cable Path Legs

To view the source of each association, select the record, and click the Open SourceImage Added button, to open the record.

To Demolish a Location:

  1. Click the Image Added button.
  2. Confirm the number of records to be Demolished, and the reason for Demolishing them in the dialogue.
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  3. Click the Image Added button to begin the Demolition process.
  4. The Demolition process will run in the background, and will send the User a confirmation message on completion.

Note: If the Demolish fails a Usage process will be started in the background and can be viewed on the Usage tab.

The Demolition process deletes the Location and all sub-Locations, as well as all Cable in that Location. When the Demolition Process completes, all Restrictions for the Location are removed from all Service and Equipment records and all Associated Cable Path Legs are removed. If no Path Legs are left, then the Cable Path will also be removed.

Note: When Location Restrictions are removed, if this was the only Location that permitted for the associated Services and Equipment, the Location Restrictions on those Items will become "Permit All", meaning those items can be used everywhere.

User Defined Fields

An example of the User Defined Fields tab focused

The 'User Defined Fields' tab is only available when there are User Defined Fields set up for Locations in the Admin section

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