/**
* Event: Service Desk Bulk Update requested
* Listener Class: Servicedesk_Model_ServiceDesk
* Listener Method: eventBulkUpdate
*/
{
PCR_Event::attachDb(
"bulk-update",
["Servicedesk_Model_ServiceDesk" => "eventBulkUpdate"]
);
PCR_Event::trigger(
"bulk-update",
[
"due_date_enabled": => "0",
"sd_type_enabled": => "0",
"sd_status_enabled": => "0",
"csr_enabled": => "0",
"contact_owner_enabled": => "0",
"dept_hier_owner_enabled": => "0",
"requestor_enabled": => "0",
"sd_source_enabled": => "0",
"assoc_proj_enabled": => "0",
"impact_enabled": => "1",
"impact": => "132",
"urgency_enabled": => "1",
"urgency": => "321",
"RECID": => "25196",
"dialogCallback": => true,
"confirmed": => true,
"comment":"fhn => "This is a comment",
"users_recid": => "1217",
"contact": => "216121",
"cronEvent": => true,
"selectedServiceDeskRecids": =>
[
"25196", //RecID of Service Desk record getting updated
"25195" //RecID of Service Desk record getting updated
],
"selectedServiceDeskFilters":[ => [],
"eventBroadcastBy": => "216121",
"eventBroadcastTime": => "Oct 3, 2022, 3:19 pm",
"eventBroadcastDayofWeek": => "1",
"eventBroadcastHourMin": => "1519", }
]
); | 