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Goals
- Give customers a way to save requests for later on CustomerCenter.
- Give customers the ability to edit saved Requests.
- Give customers the ability to create Requests with multiple types of Actions.
- Provide a better layout to the cart page.
- Provide a better and more useful layout for the Request Summary page.
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# | Title | User Story | Importance | Notes |
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1 | Persistent cart | A user wants to Save Requests for later. | Must Have |
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2 | Save Incomplete Requests | A user wants to save incomplete requests. | Must Have |
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3 | Allow submitting requests individually | A user wants to submit part of the saved cart. | Must Have |
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4 | Redesigned Cart Layout | Must Have |
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5 | Select multiple Services and Equipment | A user wants to change or remove multiple Equipment and Service records in a single request. | Must Have |
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6 | Summary Page of Submitted Requests | A user needs to see all pending requests, including partial requests. | Must Have |
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Cloak |
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All mockups are subject to change when the actual design is implemented in the application and may not reflect the final product, but a close approximation to the final design. Adding Items to the CartAdding items to the cart will be different with the new cart design. Clicking on the "+Request" button will present the user with a menu that includes a top section to "Create a New Request" for adding Services or Equipment, and a list of existing "Saved Requests" in the cart. Selecting one of the saved Requests will add an Action that request. Adding a Service Menu Adding Equipment Menu Equipment can be added to an existing Action by selecting a Request on the first menu and then selecting the action. The list of Actions will replace the list of Requests on the menu once a Request is selected. Cart PageOrder Details Additional Information Summary PageThis is an example of an instance where one Request was submitted and one failed. This is an example of a Move Service Request. This is an example of an Add Service Request. |
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