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What is an E911 Feed?

The 'E911' Feed is a Report PCR-360 is able to 'Export' into Third-Party Services.  

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Here are the steps for creating an 'E911' Report:

1. Go to 'Admin > Imports / Exports > Export Files'.

2. Click the 

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1. Image Added button on 'Export Files' Grid.
   

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2. On the 'Add New Export File Format' Form, select the 'E911' value from the 'Source Data' dropdown.
   

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3. Click the 

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1. Image Added button on the 'Columns' Grid to define how each value from the Report should be displayed.  Be sure to click the 

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1. Image Added /

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1. Image Added button each time to quickly build the format.  Do the same for the 'Header/Footer Lines' Grid if the Report should have a Header or a Footer.
   

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Report Triggers

Whenever a change is made to 'E911' reporting (new Services/Locations being added, or existing Services/Locations updated), a trigger is marked to calculate that update when next the 'E911' Report runs.

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In order to check the 'E911' Report to verify what the expected output should be, prior to generating the version that will be exported out of PCR-360, follow this simple process:

1. Go to 'Admin > Imports / Exports > Export Files'.
   

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2. Select the 'E911' Record from the Grid, then click the Image Modified button.

3. Check the 'Test Mode' checkbox. It is very important to make sure to run the Report manually in 'Test Mode'.

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1.  If 'Test Mode' is not selected the E911 feed will send out immediately to update the organization's peace application.
   While in this mode, the Report will not be updated within PCR-360's memory but updates will be visible in the output, and will be generated quicker than when run normally.
   

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2. Click either of the two Export File buttons.

   • The 'View Export File' button will display the Report in the browser.

   • The 'Download Export File' button will download the Report to your machine.

What does an Empty Report mean?

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Here are the steps for scheduling the report:

1. Go to 'Admin > Imports / Exports > Export Files'

2. Select the 'E911' Record from the Grid, then click the 

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1. Image Added button.
   

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2. Click the 

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1. Image Added button on the 'Schedule/Event' Tab of the 'Manage Export File Format' Form.
   

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2. Select 'Run this on a Schedule' from the dropdown of the 'Event or Scheduled' Field.
   

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2. Finish filling out the form with the desired details of when the report should run, and how it should be exported.  Then click the 

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1. Image Added button.

Test Mode VS Normal Mode

When Run in Test Mode, no values will be changed when the Report runs. When Run normally, changes are added to a cache, so that changes to the Report do not need to be performed multiple times.  Test Mode is an excellent way to check to see if any changes occurred and to verify if those changes are all desired. Test Mode is selected by default for the E911 Report. This prevents any possible misunderstandings from accidentally generating the actual E911 file.
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Update File Number

If for some reason, the 'E911' File Number needs to be changed, there is a simple process for updating it.

1. Go to 'Admin > Imports / Exports > Export Files'

2. Select the 'E911' Record from the Grid, then click the 

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1. Image Added button.
   

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2. Select the Header or Foot that is desired to be edited, then click the 

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1. Image Added button.  Typically the File Number is stored in the Header.
   

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2. Locate the record from the Grid that has 'Column Type' of 'File Sequence'
   

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2. Update the 'Constant Value' field to be the desired File Number.  Then click the 

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1. Image Added button.