The Zero/Low Calls Report Event can be triggered using Custom Logic. The following parameters are Required to execute the Event.
| Code Block |
|---|
| language | php |
|---|
| title | Zero/Low Calls Report |
|---|
| linenumbers | true |
|---|
|
/**
* Event: Zero/Low Calls Report
* Listener Class: Application_Model_CallDetails_CallDetails
* Listener Method: eventZeroCallsReport
*/
{
PCR_Event::attachDb(
"zero-calls-report",
["Application_Model_CallDetails_CallDetails" => "eventZeroCallsReport"]
);
PCR_Event::trigger(
"zero-calls-report",
[
"date_range": => "Last 30 Days", //Value entered in Date Range
"service_host": => "22", //RecID of Service Host
"call_count": => "10",
"duration": => "30",
"email" => "test@test.com", //Optional field
"service_host_display": => "Avaya", //Name of Service Host
"dateRange": =>
[
1662177600, //Not sure what these numbers represent? Hopefully a Dev will know!
1664769600
],
"eventBroadcastBy": => "216121",
"eventBroadcastTime": => "Oct 3, 2022, 2: => 50 pm",
"eventBroadcastDayofWeek": => "1",
"eventBroadcastHourMin": => "1450",
} ]
); |
