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The 'Contacts' tab will list all the Contacts that are associated with the Dept. Hierarchy.
The '360 View' button
will open the 'Contacts 360 View' form for the selected Dept. Hierarchy.
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The 'Services' tab will show all the Services associated with the Dept. Hierarchy.
The '360 View' button
will open the 'Service 360 View' form for the selected Service.
The 'Create New Service' button
will open the 'Add New Service Order' wizard form. This will create an 'Add' action for the Service on a new Service Order.
The 'Create Service Order' button
will open the 'Add New Service Order' wizard form. The Type of Action will depend on whether 'Charge' or 'Remove' is selected in the grid.
The 'Report Incident' button
will open the 'Add New Incident' wizard form.
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The 'Equipment' tab will show all the Equipment associated with the Dept. Hierarchy.
The '360 View' button
will open the 'Manage Equipment 360 View' form for the selected Equipment.
The 'Report Incident' button
will open the 'Add New Incident' wizard form to create an Incident for the given piece of Equipment.
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The 'Billing' tab will show all the Bills associated with the Dept. Hierarchy.
The 'View Bill' button
will open the Bill from the given date range.
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The User can click the 'Edit Selected' button
to edit the Service Desk item. The Service Desk form will open and be editable per the normal Service Desk rules.
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