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The critical function here, however, is to consolidate several Service Desk items under one Project. This can be accomplished using the 'Associated Items' tab in the data entry form.
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By clicking the 
Image Modified button located immediately above the 'Associated Items' grid, the user is presented with a comprehensive list of all the Service Requests, Service Orders, Work Orders, and Incidents currently in the system (see image above). By checking the boxes flush to the left margin of the Service Desk items the User wishes to associate, Users, can choose to "bundle" as many Service Desk items together as desired.
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When the appropriate boxes have been satisfactorily checked, click the 
Image Removed Image Added button at the bottom of the 'Add Associations' form. The new Association will appear in the 'Associated Items' grid. Once the User saves the new Project, the Project will appear on the original Service Desk Projects grid.
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Associating Service Orders, Service Requests, Incidents, or Incident Requests to a Project can be done with the 
Image Removed Image Added button. A Problem can be associated in this same manner. To associate items follow these steps:
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