Release 2.1.4.8 is now available. This patch contains a number of stabilization fixes and refinements. We will begin scheduling 2.1.4.8 updates on customer Test systems starting February 15th, 2019. Please send any scheduling requests to help@pcr.com.
Key
| Cloak |
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 = Bug Fixes
 = New Features
 = Changed Features
 = Removed Features
 = Documentation
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Release 2.1.4.8-HF1 (03-20-2019)
Component | Description | Type | Incident(s) | Documentation |
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Billing | Fixed an issue with the View Bill not displaying Calls or Usage in the Service Summary. | Image Added |
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Service Desk | Fixed an issue where UDFs were not populated on Actions created from the 360 Service Desk Wizards. | Image Added | IN201834648 |
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Initial Release
Component | Description | Type | Incident(s) | Documentation |
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Billing | Fixed an issue where the View Bill Service Summary was blank for Other Equipment Charges and Other Service Desk Charges. | Image Modified | IN201834648 |
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Service Desk | Fixed Multiple issues with the Service Desk Wizard: - The Wizard now creates Change/Remove Actions for Suspended Services.
- Fixed an issue where Move Actions created by the Service Desk Wizard were not adding the "Move-To"
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- Location on Equipment loaded from the Service.
- Fixed an issue causing the Service Grid on the Location 360 Form to display duplicate entries.
- Fixed an issue preventing Location selection on the Service Desk Wizard for Multi-Location Services.
- Fixed an issue where the wrong SDC was selected for Upgrade/Downgrade Actions.
- The Location
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Field "ReadOnly" - only for Change/Remove Actions on Services with no Locations.
| Image Modified | IN201834801 IN201834580 IN201834648 |
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| Fixed an issue where UDFs were not populated on Actions created from the 360 Service Desk Wizards. | Image Added | IN201834648 |
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| Added a "Move-To" Location field to the Service Desk Wizard for Change Actions. | Image Modified |
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