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Equipment added to a Service with the Service Import ONLY adds an association between the existing Equipment and the selected Service in the Import File. The Service Import cannot INSERT or UPDATE Equipment records.
This includes the changing of the Equipment Status from Unassigned to Assigned. So if you want the Equipment Status to change, you will need to also run an Equipment import.
The Equipment fields try to identify an existing Equipment record to add to the Equipment tab of the Service. They are checked in the order of the list below. If a value is blank, it is ignored by the Import process. If the value is filled in, the Import attempts to do the lookup.
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Flags / Conditional Logic
REPLACE_EQUIPMENT:
Default Value is False
- True: When the flag is True, all of the Equipment is removed and the Import appends the Import Record item.
- False: The default behavior is to simply append Equipment associations.
CLEAR_EQUIPMENT:
Default Value is False.
- True: If this is set, the Equipment list gets cleared even if no new Equipment is provided.
- False: Equipment is not be cleared.
APPEND_POOLS:
Default Value is False.
- True: Setting the flag to True appends Pools to matching Service ID Pools and does not clear any existing Pools.
- False: Setting the flag to False clears existing Pools on matching Service IDs and updates the Pool on the first instance of that Service. Any additional Service ID Pools are appended after the first instance.
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