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Target release2019.5
Released2020.3
Document status

Status
colourGreen
titleDraftDone

Document owner

Profile Picture
User5b368253349a91633c1bb4b2
  David Engblom

Last Updated

08 Aug  


Goals

  • Give customers a way to save requests for later on CustomerCenter.
  • Give customers the ability to edit saved Requests.
  • Give customers the ability to create Requests with multiple types of Actions.
  • Provide a better layout to the cart page.
  • Provide a better and more useful layout for the Request Summary page.

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Cloak

All mockups are subject to change when the actual design is implemented in the application and may not reflect the final product, but a close approximation to the final design.

Adding Items to the Cart

Adding items to the cart will be different with the new cart design. Clicking on the "+Request" button will present the user with a menu that includes a top section to "Create a New Request" for adding Services or Equipment, and a list of existing "Saved Requests" in the cart.  Selecting one of the saved Requests will add an Action that request.


Adding a Service Menu


Adding Equipment Menu



Equipment can be added to an existing Action by selecting a Request on the first menu and then selecting the action.  The list of Actions will replace the list of Requests on the menu once a Request is selected.


Cart Page

Order Details

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Additional Information


Summary Page

This is an example of an instance where one Request was submitted and one failed.

Requests Not Submitted Summary


This is an example of a Move Service Request.

Move Request Summary


This is an example of an Add Service Request.

Add Request Summary

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