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For detailed information on the Approval process, please see the CustomerCenter or Approval Criteria Grid Wiki pages.
Service Desk Item Type Life Cycles
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For detailed information on creating and using Actions, please see the Actions wiki page.
Work Orders
For detailed information on creating a Work Order, please see the Service Desk Wiki pages.
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For detailed information on creating a Quick Tick, please see the Quick Tick Wiki page. Quick Ticks are only ever made with a status of Finalized.
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